PASSENGER CARE (from CAA Safety Sense
leaflet 2)
Those
more used to holiday jets may find a light aircraft a very different
experience. No one wants an early return with a sick or frightened passenger, so
chat to them beforehand about:
a) The higher noise
level - headsets, ear defenders or cotton wool in the ears may help.
b) Turbulence
- a light aircraft will be more affected. Don’t fight it, relax and go with
the motion.
c) Pressure
changes and the ears - most light aircraft are un-pressurised
and climb quite slowly so the ears automatically compensate. Plan to descend at
about 300 ft. per minute. However, during fast descents, holding the nose and
attempting to blow with the mouth closed will equalise the pressure.
Alternatively, hand out a few chewy sweets.
d) Stall
and other warnings - Mention horns and bells, the sudden unexpected
noise on landing may startle nervous passengers.
e) Lookout
- discuss the usefulness of extra pairs of eyes throughout the flight,
particularly when joining the circuit. Agree on how passengers should attract
your attention. Explain the blind spots. Tell them that high flying traffic can
be ignored.
f) Motion
Sickness - What to do if feeling unwell, but don’t mention the word ‘sick’. (Make sure there are sick bags handy.)
g) Toilets
- The lack of a toilet.
h) Children
- Special care is needed so that they:
• do not touch the controls, door release
etc.
• keep their legs clear of the controls when sitting on a
booster cushion
• keep quiet when the pilot is talking on the radio or is
very busy
• tell the pilot if they see
another aircraft (keeping their eyes outside helps prevent air sickness)
It helps if you can :
• keep talking to them during the flight,
pointing out landmarks etc.
• avoid turbulent or windy days so that
they remember their flight with PLEASURE.
PRE-FLIGHT PASSENGER SAFETY BRIEFING
CHECKLIST
Have you told your passengers how to use:
• seats/locking
mechanism
• seat
belts/harnesses
• door/emergency
exit release
• front
seat-back release
• fire
extinguisher
• life-jackets/life-raft
if carried
• where
to find the first aid kit
• what
to do in a forced landing or a ditching
FLY SAFE!
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